Accounts Receivable / Collections Manager
Summit Drilling
Summit Drilling is a leading environmental and geotechnical drilling company providing drilling, geophysics, and remediation services across the East Coast. Known for its strong safety culture, technical expertise, and customer-focused approach, Summit partners with environmental consultants and engineers to support complex site investigation and remediation projects.
Position Summary
The Accounts Receivable / Collections Manager is responsible for overseeing the company’s accounts receivable operations and collection activities to ensure timely payment of customer invoices and healthy cash flow management. This role manages billing accuracy, customer account reconciliation, credit risk assessment, collections strategy, reporting, and staff supervision while maintaining strong customer relationships and compliance with company policies.
No Outside Solicitations Please
Key Responsibilities
Oversee daily accounts receivable and collections operations.
Manage and supervise AR/collections staff, including training, performance management, and workflow distribution.
Monitor aging reports and ensure timely collection of outstanding balances.
Develop and implement collection strategies to reduce delinquency and bad debt exposure.
Review and approve customer credit limits and creditworthiness evaluations.
Collaborate with sales, operations, and customer service teams to resolve billing disputes and payment issues.
Ensure accurate and timely invoicing processes.
Reconcile complex customer accounts and resolve discrepancies.
Prepare monthly AR metrics, cash flow forecasts, DSO (Days Sales Outstanding), and collection performance reports.
Maintain compliance with accounting standards, company policies, and internal controls.
Assist with month-end and year-end close activities related to receivables.
Coordinate with external auditors regarding accounts receivable documentation and procedures.
Recommend process improvements and automation opportunities to enhance AR efficiency.
Manage collection escalations and negotiate payment arrangements when necessary.
Monitor write-offs, reserves, and bad debt trends.
Required Skills & Competencies
Strong knowledge of accounts receivable principles and collection practices.
Understanding of credit management and cash application processes.
Excellent analytical and problem-solving abilities.
Strong negotiation and conflict resolution skills.
Advanced proficiency in Microsoft Excel and ERP/accounting systems.
Ability to analyze aging trends and develop action plans.
Excellent communication and customer service skills.
Strong organizational and time management abilities.
Ability to maintain confidentiality and professionalism.
Education and Experience
Bachelor’s degree in accounting, Finance, Business Administration, or related field preferred.
5+ years of progressive accounts receivable and collections experience.
2+ years of supervisory or management experience preferred.
Experience in multi-location or multi-state environments is a plus.
Industry experience in construction, environmental services, remediation, manufacturing, or other project-based industries preferred.