Account Specialist Full-time

The Boon Group, Inc. - Austin, TX
$45,000 USD/Annually
401K, Dental Insurance, Life Insurance, Medical Insurance, Vision Insurance

Account Specialist

Industry Leader in Benefit Solutions is Seeking an Account Specialist!

Compensation:  $45K - $50K, based on experience. 

The Boon Group, Inc., an AssuredPartners subsidiary, is in need of an Account Specialist.

Account Specialist Role:

The Account Specialist provides account administration support to assigned clients and to the Benefit Ops department. They are responsible for a variety of administrative and account reconciliation duties and provide back-up to the Account Administrators.  They work under direct supervision and instruction.  

Account Specialist Education & Experience: 

  • High school diploma, some college preferred
  • 2 to 3 years of benefits administration experience
  • 1 year of experience in reconciling benefit invoices, fringe accounting and/or
  • accounting/bookkeeping required
  • Experience working with Excel spreadsheets
  • Experience with benefit or payroll databases

Licenses/Certifications: None

Physical Demands: Ability to sit for extended periods; Repetitive motions Little physical effort


The Right Person for the job has: (Knowledge, skills and abilities required to perform the job)

  •  Knowledge of employee benefit plans and administration
  • Experience in using Microsoft Word, Excel & Outlook
  • Basic accounting knowledge and skills
  • Strong oral and written communication skills
  • Ability to be detail-oriented and to multi-task
  • Strong customer service skills
  • Ability to work under pressure at times to meet deadlines
  • Ability to work overtime as needed

Account Specialist Day-to-Day: 

  • Receives and processes contributions for assigned clients
  • Allocates client contributions and member benefit deductions to client specific business rules including hour bank administration and timely refunds
  • Prepares various reports for assigned clients
  • Reviews claims account balances and submits check requests to accounting to fund account
  • Reconciles eligibility and premium accounts on a monthly basis
  • Ensures the accurate and timely completion of enrollments, status changes, and terminations of plan participants are made in both Company, client and vendor systems
  • Researches enrollment, claims and other issues for resolution
  • Provides a high level customer service through phone calls/emails in a timely and professional manner
  • Assists with department overflow and works overtime as needed based on client and business needs
  • Ability to audit reporting and files produced both internally and externally with little of no margin of error
  • Works under pressure at times to meet deadlines
  • Performs other duties as assigned

The Boon Group offers Excellent Benefits, including:

  • Competitive Pay 
  • Full Benefits: medical, dental, vision, 401k and match, generous PTO/vacation time, holiday pay and
  • more
  • Career Advancement Opportunities
  • We Care: We're all about culture and creating a positive environment that cares

  • Job Type: Full-time
  • Compensation: $45,000 USD
  • Pay Frequency: Annually


  • 401K
  • Dental Insurance
  • Life Insurance
  • Medical Insurance
  • Vision Insurance