Account Specialist

Industry Leader in Benefit Solutions is Seeking an Account Specialist!

Compensation:  $45K - $50K, based on experience. 

The Boon Group, Inc., an AssuredPartners subsidiary, is in need of an Account Specialist.

Account Specialist Role:

The Account Specialist provides account administration support to assigned clients and to the Benefit Ops department. They are responsible for a variety of administrative and account reconciliation duties and provide back-up to the Account Administrators.  They work under direct supervision and instruction.  

Account Specialist Education & Experience: 

• High school diploma, some college preferred
• 2 to 3 years of benefits administration experience
• 1 year of experience in reconciling benefit invoices, fringe accounting and/or
• accounting/bookkeeping required
• Experience working with Excel spreadsheets
• Experience with benefit or payroll databases

Licenses/Certifications: None

Physical Demands: Ability to sit for extended periods; Repetitive motions Little physical effort

The Right Person for the job has: (Knowledge, skills and abilities required to perform the job)

•  Knowledge of employee benefit plans and administration
• Experience in using Microsoft Word, Excel & Outlook
• Basic accounting knowledge and skills
• Strong oral and written communication skills
• Ability to be detail-oriented and to multi-task
• Strong customer service skills
• Ability to work under pressure at times to meet deadlines
• Ability to work overtime as needed

Account Specialist Day-to-Day: 

• Receives and processes contributions for assigned clients
• Allocates client contributions and member benefit deductions to client specific business rules including hour bank administration and timely refunds
• Prepares various reports for assigned clients
• Reviews claims account balances and submits check requests to accounting to fund account
• Reconciles eligibility and premium accounts on a monthly basis
• Ensures the accurate and timely completion of enrollments, status changes, and terminations of plan participants are made in both Company, client and vendor systems
• Researches enrollment, claims and other issues for resolution
• Provides a high level customer service through phone calls/emails in a timely and professional manner
• Assists with department overflow and works overtime as needed based on client and business needs
• Ability to audit reporting and files produced both internally and externally with little of no margin of error
• Works under pressure at times to meet deadlines
• Performs other duties as assigned

The Boon Group offers Excellent Benefits, including:

• Competitive Pay 
• Full Benefits: medical, dental, vision, 401k and match, generous PTO/vacation time, holiday pay and
• more
• Career Advancement Opportunities
• We Care: We're all about culture and creating a positive environment that cares