Inside Sales Representative

Inside Sales Representative Summary/ Objective:

Develop, build and maintain relationships with the Sales Representative’s current customers, while growing his/her book of business by adding on additional training opportunities.  This can be accomplished by adding additional departments within the dealership that are not currently training as well as other rooftops. The objective of the Inside Sales Representative is to maintain a customer as long as possible while outselling his/her cancellations.  Compensation is based upon a CSPI percentage and the minimum expectation for this position is to be at or above 100% CSPI per performance period.

About Applied Concepts - The Industry Leader

Applied Concepts is the industry leader in automotive phone skills training and coaching for sales, service, and parts. Contact us to find out how our proven methods get your team selling more units, scheduling more service appointments and selling more parts!

Inside Sales Representative Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to clearly communicate to customers/prospects via the phone
2. Telephones prospects to identify appropriate contacts, qualify and drive lead through sales process
3. Telephones current customers to update training progress, discuss business concerns/strategies and develop a relationship as a business partner
4. Responds to requests from customers in a timely manner either via email or a telephone conversation
5. Works closely with Divisional Sales Manager and the Operations Team to ensure quality of product
6. Engages in presentations over the phone with prospective and current customers
7. Keeps management informed of all activity
8. Identifies revenue producing opportunities
9. Identifies and closes additional purchases of training spots by current customers
10. Remains knowledgeable and up-to-date on changes and developments within the automotive industry

Inside Sales Representative Competencies:

1. Communication Proficiency (verbal and written)
2. Teamwork
3. Technical Capacity

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of the job, the employee is regularly required to talk or hear.  The employee is required to stand, walk; use hands to hold, write, type or feel; and reach with hands and arms. Employee must be able to work within a fast pace, results driven environment.

Position Type/Expected Hours of Work

This is a full time position.  Days and hours are Monday through Friday, 8:30 am to 5:30 pm.

Inside Sales Representative Required Education and Experience:

1. Bachelor’s degree preferably in a business discipline or equivalent experience
2. A minimum of two years in a sales role

Additional Benefits:

• Short Term Disability
• Long Term Disability (no cost to employee)
• $25k Life and AD&D policy ( no cost to employee)
• Term Life insurance (no questions asked up to 150K)
• EAP (Employee Assistance Program)
• Paid Personal Time
• Paid Vacation Time
• Paid Holidays
• No Weekends
• No Late nights
• No access to email once you leave the office
• Gym Reimbursement Program
• Educational Reimbursement Program