Administrative Support Specialist

Top-rated Exteriors Home Improvement company looking to add an Administrative Support Specialist to its award-winning team in the Appleton, Wisconsin office. 

Location: Office in Appleton, WI

Compensation: Competitive compensation based on experience.

Hours/Shifts: Monday - Friday (15 hours a week).  Starting out as 3, 5 hours days, flexible schedule.

Schedule: Flexible 

Job Type: Part-time, temp to permanent hire (W2) after 90 days 

Comparable Titles: Office Manager, Office Coordinator, Administrative Secretary, etc.

WHY WORK FOR US:

If you have experience in an administrative support role, and are looking to work with a great team with stability and great family culture, this might be the career for you!

• Hourly with a 90-day probationary period, and performance review + raise at 3 months, 6 months, and 1 year. ($20/hr upon hire, $22/hr after 90-day performance review, $24/hr after 6 months.) 

  • Bonus incentives
  • Opportunity for growth/advancement (growing company)

ABOUT RIDGE TOP EXTERIORS:

Family-owned Ridge Top Exteriors has been serving customers since 2002 in roofing, gutters, siding, windows, and door installation and repair. With 25,000+ satisfied clients, 1,500+ 5-Star Google Reviews, and dozens of awards from Angie's List Super Service Award and an A+ rating with the BBB, you can trust you are joining a well-established and honest company.

What brought our team together is the shared belief that when you treat people right, listen to them, and produce high-quality work, business success will inevitably follow. As our rapid expansion continues, these core values remain at the heart of our mission. We're seeking an exceptionally bright and detail-oriented individual to help propel our family business to the next level. We are seeking a versatile team member to provide comprehensive administrative and operational support across various functions. This is where your journey with us begins!

ADMINISTRATIVE SUPPORT SPECIALIST RESPONSIBILITIES:

• Office Supplies and Literature: Managing inventory and distribution of office supplies and marketing literature.
• IT Troubleshooting: Addressing basic IT issues and liaising with external IT support as needed.
• Permitting: Facilitating the permitting process for projects, ensuring compliance and timelines are met.
• Paperwork Processing: Handling care packages and documentation accurately and efficiently, maintaining organized records.
• Administrative Support: Answers or redirects general customer questions including reception phone work and clerical duties.

ADMINISTRATIVE SUPPORT SPECIALIST REQUIREMENTS:

• Basic understanding of permitting preferred.
• Strong organizational and multitasking skills.
• Proficient in basic IT troubleshooting.
• Knowledge of inventory management and logistics.
• Excellent verbal and written communication skills.
• Customer service orientation; professional handling of inquiries.
• Good computer and phone skills; CRM experience is a plus.
• Honest, professional demeanor with a can-do attitude and drive.

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.