HR Coordinator-Bilingual Spanish/English

Billingual English/Spanish HR Coordinator At Hoops HR - Come And Grow With Us

Are you a human resources enthusiast looking for an energizing environment where your skills and passion are valued? Hoops HR, a modern and dynamic HR solutions company, is on the hunt for an organized and detail-oriented, Billingual HR Coordinator to join our team.

As an HR Coordinator with Hoops HR, you'll play a pivotal role in consulting over a broad range of human resources inquiries and issues, including employee relations, benefits, payroll and policies and procedures. 

What You'll Do:

• Provide Billingual, tier one level of HR support, with a basic understanding of HR principles, policies, and procedures; translate documents or communications as needed

• Ensure clarity and accuracy when explaining and/or documenting HR inquiries across languages (Spanish/English)

• Respond to employee inquiries via phone, email, chat, or ticketing systems; handling questions related to payroll, benefits, time off, onboarding, policies/procedures, etc.

• Escalate complex cases to Tier Two or appropriate leadership

• Ensure compliance with all state and federal regulations and laws

Requirements:

• Fluent in Spanish/English-able to speak, read, write and translate in both languages
• Experience with HRIS and ATS platforms (e.g., Workday, SAP, ADP, Taleo, Greenhouse, Lever, etc.)
• Proficiency in Microsoft Office (Excel, Outlook, Word) as well as with virtual communication tools (e.g., Google Meet, Teams, Zoom)
• Typing accuracy and speed for real-time documentation, navigating multiple systems/databases simultaneously
• Helpdesk/ticketing system experience a plus (e.g., ServiceNow, Zendesk)
• Strong conflict resolution and de-escalation abilities, providing patience and professionalism in high-volume environments; demonstrate a sense of urgency and follow-through
• Bachelor's degree in human resources or related field preferred; minimum of 2 years experience in an HR role
• Well-versed with HR practices, laws, and regulations wih a proven ability to handle confidential information

At Hoops HR, we believe in cultivating an environment where our employees feel valued and inspired. Our team is our most important asset, so to assure your happiness and growth, we offer competitive packages, flexible schedules, and a vibrant, friendly work culture.

Let's solve Human Resources challenges together, and make a difference in the world of work. Come join Hoops HR!

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.