Product Manager - Nationwide

Location: Remote (Work from Home) or in-office – Atlanta, GA or Dallas, TX

Title: Product Manager

Compensation & Benefits:
ConnexPay offers an attractive compensation package reflecting the scope of the role. Benefits include:

• Unlimited vacation policy
• Immediate 401(k) with company match
• Medical, dental, and vision insurance
• Company-paid life and AD&D insurance
• Flexible work location options (remote or office)
• High autonomy and ownership
• Career advancement opportunities in a fast-growing, early-stage company

About ConnexPay:
Founded in June 2017, ConnexPay is the first payments company to seamlessly combine both PayIns and PayOuts into a single global platform that is transforming modern e-commerce. We serve a wide range of industries, including travel, ticketing, insurance, rewards, and media, helping companies reduce payment risk and lower transaction costs through our integrated payment technology.Our people are our greatest asset, and our culture emphasizes employee engagement, client satisfaction, collaboration, and transparency. We believe our behaviors define our culture—and that culture drives results.

Opportunity:
We are seeking a Product Manager who thrives on improving user experiences and building smart, scalable payment solutions. In this role, you’ll lead product efforts from concept through delivery, collaborate cross-functionally with engineering and product owners, and serve as a key voice of the customer. Your focus will be on driving impactful solutions, using your technical and product knowledge to guide innovation and value creation.

Key Responsibilities:

• Serve as a product expert, evangelist, and customer advocate
• Translate customer feedback and business needs into actionable product requirements
• Provide second-level product support for client success teams
• Train internal users and create customer-facing documentation
• Establish and track product performance metrics
• Stay up to date on product domain knowledge, market trends, and competitors
• Support sales efforts and use data analysis to inform decision-making

Qualifications:

• Bachelor’s degree or equivalent in Information Technology
• 5+ years of experience in Merchant Acquiring and/or Card Issuing
• Strong understanding of Interchange
• 3+ years in product management or ownership roles
• Agile or Scrum experience
• Excellent communication and analytical skills

Alternate Titles:

• Payments Product Manager
• Technical Product Manager
• Merchant Services Product Manager
• Card Issuing Product Owner
• B2B Payments Product Strategist

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords:
product management, card issuing, merchant acquiring, B2B payments, interchange, Agile, Scrum, fintech, payment platform, customer-centric design, remote product manager, product lifecycle, cross-functional collaboration, SaaS, user documentation, KPIs, payment solutions