Sales Account Manager

HoopsHR is seeking a Sales Account Manager

Salary: $50,000 base + commission Job Type: Full-time

Location: Dallas, TX; Hybrid work from home and in-office

The Opportunity

Account Managers at HoopsHR help organizations more effectively, and cost efficiently, execute their talent acquisition strategy. In this role, you will cultivate relationships with small, entrepreneurial businesses across the US and promote the power of our products and services to help organizations grow.  The ideal candidate for this role has the ability to:

• Foster and maintain strong relationships with existing clients, ensuring a thorough understanding of their needs and business objectives.
• Oversee the delivery of services purchased, collaborating with the customer success teams to guarantee client satisfaction and service excellence.
• Identify opportunities to enhance client value through cross-selling and upselling additional HoopsHR products and services.
• Develop and execute account plans that lead to the expansion of the company footprint within assigned accounts.
• Monitor account health, identifying and mitigating any potential issues that could impact client retention.
• Work closely with the VP of Sales to report on account status, forecast growth opportunities, and strategize on service improvements.
• Maintain an in-depth knowledge of the recruiting and people management solution industries to serve as a trusted advisor to clients.
• Craft clear and persuasive proposals and communications tailored to client needs and industry trends.
• Analyze sales data, identifying trends, and using insights to develop strategies for account growth 
• Cultivate relationships through phone, email, social media and professional networking
• Conduct presentations over the phone, via webinar and face-to-face
• May work with HoopsHR Business Development Representative (BDR) to ensure you are investing your time presenting to qualified prospects
• Previous experience in expanding internal customer recruiting products and services is a plus
• Previous experience and success in roles such as: Sales Development Representative (SDR), Business Development Manager (BDM), Business Development Executive (BDE), Sales Manager, Sales Executive, Inside Sales Executive, CLOSER

Your Background

• Bachelor’s Degree
• Strong ability to forecast against your targets
• Strong negotiation, communication and problem-solving skills
• Proven track record of managing client relationships and growing accounts within the recruiting or people management solution industries.
• Strong communication skills, both written and verbal, with an ability to present complex solutions clearly and confidently.
• Demonstrated ability to work collaboratively with cross-functional teams to drive customer success.
• Strategic thinker with a knack for identifying opportunities to enhance client value.
• A minimum of 3 years of direct experience in account management, customer success, or a similar role in relevant industries.

What We Offer

• A collaborative and supportive work environment where your contributions are recognized and celebrated
• Competitive salary 
• Opportunities for professional growth and development within a fast-growing company
• Direct interaction and mentorship from our seasoned VP of Sales and leadership team

About HoopsHR

This is a role in a Recruiting Service company that is growing through successful innovation, great customer service, and a lot of hard work by passionate team members. We provide fractional talent solutions to small businesses so they can experience enterprise level results.

Our niche: Small, entrepreneurial Businesses with evergreen, professional roles who realize their talent is a strategic advantage.

Hoops HR Core Values

• Grit - No one said it was going to be easy. What do you do when the going gets tough?
• Extreme Ownership - You’ve never once uttered: “that’s not my job” and once your name is associated with something you accept everything that comes along with it. No one has to remind you what is expected of you.
• Do the Right Thing - You are not always right but you are always putting the customer and the company first in your rationale for your decisions.
• Excellence Mindset - You are not a perfectionist but rather someone who takes pride in your work and always imagines what the ideal looks like while you are attempting to accomplish your goals in a short timeframe.
• Positive Attitude - You realize things do not always go as planned. However, you know that of all the choices available to you the one that is always optimal is to keep your head up and keep moving forward. You can get down if things are not going well but believe that so long as you keep trying and picture a good outcome that’s all you need to worry about

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.